Shipping policy
Shipping Policy
At Cinlora, we’re committed to delivering a smooth and reliable shopping experience. Below you’ll find all the details about how our products are processed, shipped, and delivered.
Order Processing
All orders are processed within 1–2 business days. Once your order is dispatched, you will receive a confirmation email with your tracking information.
International Shipping
We ship worldwide. Delivery times vary depending on your location, but most orders arrive within:
• 7–12 business days (International)
Please note that these timeframes are estimates and may vary due to customs processing, local postal delays, or high‑volume periods.
Tracking Your Order
Every order includes a tracking number so you can follow your package from dispatch to delivery. Tracking updates may take 1–3 days to appear after your order has shipped.
Customs & Duties
International orders may be subject to customs
fees or import taxes depending on your country’s regulations. These charges are not included in our prices and are the responsibility of the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, contact us at support@cinlora.com and our team will assist you right away.
Incorrect Address
Please double‑check your shipping details before placing an order. Cinlora is not responsible for orders shipped to incorrectly provided addresses.